Mon–Fri 7:30am–6:30pm · Sat 7am–1pm
Mon–Fri 7:30am–6:30pm · Sat 7am–1pm
— Patient Information
Everything you need to know before your first appointment at Kenmore Village Physio. Simple, clear, and stress-free from start to finish.
— Your First Visit
At Kenmore Village Physio, we aim to make your experience simple, supportive, and effective from the moment you book. During your initial consultation, your physiotherapist will take the time to understand you — not just your injury. Here’s how it works.
A thorough discussion of your symptoms, medical history, and goals for treatment.
Assessment of your movement, strength, and function to understand your condition fully.
We believe in empowering you with knowledge — you'll always understand what's happening and why.
A tailored plan developed with your individual goals, lifestyle, and recovery timeline in mind.
— Treatment Approach
Our approach is hands-on, evidence-based, and focused on long-term results.
Depending on your needs, your treatment may include:
Hands-on techniques to restore mobility, reduce pain, and improve function.
Strength and rehab programs to rebuild capacity and prevent re-injury.
Strategies tailored to your activity level to keep you moving long-term.
Guidance to help you understand and confidently manage your condition.
— Fees & Payments
Payment is required at the time of your appointment. If you have any questions about our fees, our friendly team is happy to help. View full fee schedule →
Payment is required at time of appointment
We offer on-the-spot private health insurance claiming via HICAPS. EFTPOS, credit card, and cash are all accepted. If you have any questions about fees, our friendly reception team is happy to help. View our full fee schedule →
— Cancellations
We understand life can be busy. If you need to reschedule or cancel your appointment, we kindly ask for at least 24 hours’ notice. Late cancellations or missed appointments may incur a fee, as this time is reserved especially for you.
We appreciate your understanding.
— What to Bring
To get the most out of your session from the very first minute, please bring the following.
Any relevant scans or medical reports (e.g. X-ray, MRI)
A list of medications (if applicable)
Comfortable clothing suitable for movement
Your private health insurance card (if claiming on the spot) .
No — you can book directly without a GP referral. A referral may qualify you for Medicare rebates under a CDM plan.
Initial consultations are typically 45–60 minutes. Follow-up appointments are 30–45 minutes depending on your condition and treatment.
Comfortable clothing that allows easy access to the area being treated and allows you to move freely. Shorts are helpful if you have a lower limb complaint.
In most cases, yes — your physiotherapist will aim to provide some hands-on treatment at your first session along with your assessment. You’ll also leave with practical advice and exercises to start immediately.
Yes. We accept Medicare referrals under eligible care plans. If you have a valid referral from your GP, our team can help you claim your Medicare rebate and explain any out-of-pocket costs.
Yes. We welcome both WorkCover and Department of Veterans’ Affairs (DVA) patients. Our experienced physiotherapists can assist with assessment, treatment, and rehabilitation under approved WorkCover and DVA claims.
— Get Started
Same day appointments often available. Our team will assess your needs at the first consultation and build a plan tailored to you.
Or call: 0409 371 217
Evidence-based physiotherapy in Kenmore, Brisbane. Trusted by families and athletes since 2014.
Same day appointments available
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